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Your Volkswagen dealership can tell you whether your vehicle meets this requirement. The Alexa In-Car App is exclusively available/usable in vehicles with the following country-specific equipment: United Kingdom, Ireland, Germany, Austria, Italy, Spain, France and Japan. Data connection costs shall be borne by you.
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To use the Alexa in-car app in a Volkswagen, you also require a Volkswagen ID and a We Connect contract whose scope includes the voice control option. Information on data processing for the purposes of passing on data to Amazon can be found in the We Connect Privacy Policy.
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Use of Amazon’s Alexa services is governed by Amazon’s Terms of Use and Privacy Policy. Amazon provides the Alexa services at its own responsibility. Volkswagen is not responsible for providing the Alexa services. Volkswagen AG ( Volkswagen) allows access to Amazon Alexa Voice Services using this in-car app. To use Alexa, you need an Amazon user account. The Alexa function indicated requires smart home technology. For information on mobile data charges, please consult your mobile data provider.Īmazon, Alexa and all associated logos and movement marks are protected trademarks of, Inc. You can find more details at and your Volkswagen retailer. The services are available for the agreed contract period and may be subject to substantive changes or ceased during the contract period.
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The availability of the individual We Connect and We Connect Plus services described in the packages may differ between countries and depends on both the vehicle and its equipment.
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Additional fees (for example, roaming charges) may arise when exchanging data over the Internet, depending on your particular mobile phone rate and especially when using the service abroad. A smartphone with a suitable iOS or Android operating system and SIM card with data option with an existing mobile data contract or one to be agreed separately between you and your mobile data provider are required to use the free We Connect app. In this case, the corresponding services are only available subject to an existing or separate mobile phone contract between you and your mobile network operator and only within the coverage area of the respective mobile network. smartphone), provided it has the ability to function as a mobile Wi-Fi hotspot. Alternatively, you can use the Internet Radio and Media Streaming with a mobile device (e.g. You can find information on conditions, prices and supported countries at. For the use of the “Streaming & Internet” services, individual in-car apps and the Wi-Fi hotspot, data packages can be purchased from Cubic Telecom, our mobile communications partner, and used in the network coverage area within many European countries. Volkswagen AG will be liable for the associated data costs incurred within Europe, with the exception of the “Streaming & Internet” services and individual in-car apps. The use of We Connect mobile online services is enabled by means of an integrated internet connection.
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For We Connect Plus, following vehicle handover, you have 90 days in which to register the vehicle at or via the “ Volkswagen We Connect” app (available in the App Store and Google Play Store) and use the services for the full duration of the agreed free period. A separate We Connect or We Connect Plus contract must also be concluded online with Volkswagen AG. To use the We Connect services, you need a Volkswagen ID user account and to log in to We Connect with your username and password.